Etisalat Nigeria lived up to its customer centric ethos when it recently hosted a customer’s forum in Abuja for its subscribers. The interactive session enables Etisalat to have direct engagement with customers and exchange ideas, discuss areas of improvement as well as provide feedback on the services of the company. At the forum, Etisalat reiterated its commitment to quality customer experience and the continuous development of innovative products and services in its effort to offer customers on its network that deliver more value for money. “The Customer Forum is a regular event which was held across the country; by Etisalat enabling it to have direct engagement with customers and exchange ideas, discuss areas of improvement as well as provide feedback on the services of the company. Through this customer forum we are able to identify the things we are doing right and the areas we should improve on and also inform our customers about new products and special offers available on the Etisalat network”, says Elvis Ogiemwanye, Director, Brands and Experience, Etisalat Nigeria. The customers were further enlightened about the revamped easy-to-use self-help mobile application, EasyMobile App which is one of the most recent innovative solutions that Etisalat introduced as a result of feedback from Etisalat customers. One of the customers present at the event, Dotun Oyebanji, commended Etisalat for providing subscribers across Nigeria with good network coverage and excellent customer service. He said, “I have used other networks, now I’m on Etisalat network and I must say the level of service and network quality I get from Etisalat is far better.” More photos...

Relatives slit the throat of a young mother who was pregnant with her second child after she married against their will in eastern Pakistan, officials said on Friday, June 17, the latest in a spate of so-called "honour killings".
Muqaddas Bibi, 22, married Taufiq Ahmed three years ago in defiance of her family, who considered a marriage for love - rather than an arranged marriage - shameful, police investigator Mohammad Arshad told AFP.

Bibi's ties with her family were severed after the marriage, Arshad said, but her mother and brother allegedly approached her at a clinic where she was having a check-up on Thursday and convinced her to come home, saying they accepted her decision.
Local police station chief Gohar Abbas said that when Bibi reached her parents' house, her father, brother and mother cut her throat with a knife and she died on the spot.

Bibi had a 10-month old daughter and was seven months pregnant when she was killed, he added.

Abbas said that her family fled from their house after the murder in the village of Buttaranwali, some 75 kilometres (46 miles) north of Punjab provincial capital Lahore. Police are hunting for them and have already detained another relative for inciting the killing, he said.

Hundreds of women are murdered by their relatives in Pakistan each year on the pretext of defending what is seen as family ‘honor.’ Last week 16-year-old Zeenat Bibi was killed in Lahore by her mother for marrying a man of her own choice in a case that sparked condemnation throughout the country.
It was swiftly followed by another killing, of a couple in Lahore, who married without their family’s consent. On Sunday a young girl was killed by her brother for insisting on marrying the man of her choice in Sialkot.

Source: Newsweek Pakistan/AFP